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SVAT ELECTRONICS

now you can see

CLEARVU11

TROUBLESHOOTING GUIDE

Remote control is not

working.

•YourstneedtologintotheDVRbeforebeingabletousetheremotecontrol

functions On the Remote control:

1. Press Menu

2. Select Login / Logout

3. Enter Username

4. Enter Password

5. Select Login

You can now navigate through the menu with the remote control or exit the

menu to use other features that the remote control has.

•Makesurethatthebatteriesareinstalledcorrectly.

•Makesurethebatteriesarenew.

My DVR did not record at the

set time

•Option1.Theclockisa24hourclock.Makesureyousetitfortherighttime.

E.g. 2 pm = 14:00.

•Option2.Verifythescheduledrecordingtimeframes.IfT1issetto6:30and

T2 is set to 17:00 this means you are setting up a time frame from 6:30 in the

morning until 5:00 in the afternoon. Depending on the recordings you have

set in the T1 recording block you can set the Alarm, Motion, and/or Normal

recording modes record Video only (V), Audio/Video (A/V), or No Recording

(No). If you set Alarm to No, Motion to No, and Normal to “V”. Than the rst time

segment “T1” will record continuous Video from 6:30 am to 5:00 pm (17:00).

•Option3.Verifyyourtimeissetcorrectly.IftheDVRisinatimezonethatuses

daylight savings make sure that “Daylight Saving Time” is set to on.

•Option4.IftheDVRSystemTimeissetupfor“Synchronization”,makesure

that the DVR is properly connected to the internet.

( Time settings can be found and changed in the Menu > Setup > System

menu option)

Cannot connect SD Card •ThisfeatureisonlyavailableifyourversionoftheDVRhasaSDcardinput.If

your DVR does not have this connection then you will be unable to use the SD

Card back up function. Use the USB Drive or USB DVD options for backing up

your footage.

Cannot set Normal Record

IPS to 30 IPS

•ThePre-recordIPSneedstobesettoavalueequaltoorgreaterthanthe

desired Normal Record IPS. The maximum IPS (Images per second) that can be

set per camera is 30. This will allow you to set the Normal Record IPS up to 30

IPS

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